What Can I Do For You?
The Medical Billing Services you Actually Need
Without the Stuff you Don’t
We’re not trying to lock you into a long-term contract. We’re not trying to sell you software. We’re simply here to provide the billing services you actually need. We offer comprehensive services, on numerous software platforms, with true customer care. For medical providers looking for real billing experts, we’ll provide a seamless transition to financial stability and profitability.
Full-Service Medical Billing
Solutions for Every Stage of the Revenue Cycle
What’s the point of outsourcing if you’re left doing some of the work? That’s why our medical billing services extend from the very beginning to the very end of the revenue cycle. Clinicians deserve the option to choose what services they need.
Full Service
Our medical billing services extend through the entire revenue cycle. While other companies require the client to do some of the legwork, Pulse personally takes on tasks like credentialing, enrollment, coding, charge entry, correcting denied and underpaid claims, and more. Pulse also advises practice staff on methods to improve efficiency on the front-end; thus, saving costs that might otherwise accumulate on the back-end.
Software Flexible
We’ll work with software system you prefer. We have years of experience with many practice management platforms and most Electronic Health Record platforms. Thus, no need to change your current system. However, if you’d like to make a change, we’re happy to provide your office access to our software platform. If you’d prefer to not use a software platform, that’s fine too. Many of our clients still mail or securely email us their superbills.
Customer Satisfaction Focused
Serving our clients to the best of our ability, will always be our primary focus. Each Pulse client has a team of employees, dedicated to serving his or her specific billing needs. If clients have issues or questions, they can call us directly and speak to an employee with individual knowledge of their account. All of our employees work in-house at our offices in Atlanta, Georgia so someone familiar with your account is always available.
Billing & Coding
Pulse Medical provides complete-cycle medical billing services. You provide demographic information on each patient and charge information for each visit. We do the rest. For hospital-based physicians, demographics are accessed via the respective hospital web portal. Our charge-entry team enters charges on a daily basis, with checks in place to ensure that each patient encounter is captured for submission to the appropriate payer. We offer and encourage the use of a verification process for this purpose.
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Clean information in, clean information out. Why wait 2-3 weeks for a denial on a claim that could have been anticipated? With a combination of human expertise and industry standard software, Pulse Medical has processes in place to 1) ensure acceptance of the claim by the payer, and 2) make appropriate corrections to claims that would otherwise be denied.
Collections & Appeals
In recent years, healthcare costs have shifted. With an expanded selection of medical plans, patients have taken on a greater percentage of costs. Now, more than ever, medical billers must take action to ensure timely patient payments. Pulse Medical understands this need and has procedures in place to assist. With automated billing reminders, Pulse periodically calls patients with outstanding charges and reminds them to pay. For patients who prefer a more modern billing system, Pulse also offers an online payment portal system to participating clients. This system makes it easy for patients to view and pay their bills securely online. Furthermore, patients are given the option to set up recurring automatic payments, which have proven effective at initiating complete patient payments.
Credentialing
Without proper and up to date Insurance Credentialing/Payer Enrollment, all other aspects of the medical billing cycle are irrelevant. As the application processes vary by payer and are frequently burdensome to a practice’s staff, Pulse Medical will manage initial and ongoing credentialing with the appropriate payers in the practice region.